Help & frequently asked questions
Signing in, practising, your results, and what you paid for.
I signed up with Google. How do I create a password my child can use?
Your Texas CBE password is a separate thing from your Google password, and creating one does not touch your Google account. Open the password reset page, enter the same email address you used for the Google sign-in, then open the link we email you and choose a password. Your child can then sign in with that email address and the new password. Your own “Sign in with Google” keeps working exactly as before — the account simply has two ways in from that point on.
Password resetCan my child have their own separate account?
Yes. A separate account needs a different email address, since the address is what identifies an account. Access to a subject belongs to the account that bought it, so please do not buy it a second time — send us a message with both email addresses and we will move the access across to your child’s account for you.
Go to sign-inStill stuck?
Sign in to send us a message, or write to [email protected]. Tell us the email address you used at checkout and we will find the account.
Go to sign-in